"When TeamXbox forum member oltranzista pre-ordered two copies of Perfect Dark Zero from Blockbuster, the last thing he expected was to be insulted for doing so. Instead, when he decided to change his pre-order (due to the store being out of stock) and purchase a Hard Drive for his Xbox 360 he was insulted by the manager. Not directly mind you, but via a receipt. Here’s an extract of the message oltranzista saw when he picked up his game.
11/28 13:38 COM [EMP#]
WHAT A IDIOT…..I THINK HE IS ABUSING THE SYSTEM…BUT…WITH SO MANY CHANGES I TOLD HIM THAT NOMORE ECHANGES ON PRESELLS..[EMP NAME]
Not suprisingly, oltranzista is working on a formal complaint to Blockbuster. Read the full receipt after the jump.
"
[Via Joystiq]
" I'm working on a formal complaint to Blockbuster but I thought I'd share my experiance with you krazy kidz too.
OK, I pre-ordered two copies of Perfect Dark Zero in September (two copies because I planned on getting two XBox 360s). I used a gift card and trade-ins to pay one limited edition off and apply the remainder on the second copy. I made damn sure to keep both receipts because the transaction took forever and nearly made the employee's head explode.
Then on 11/26 I went to pick them up and also buy a 360 hard drive. I called before to ask if I could change one pre-order of Perfect Dark Zero to another game and was told I could.
Then when I arrived I found that they were out of Perfect Dark Zero copies so I asked to just apply the remaining credit from the partially paid game to the 360 Hard Drive. I was told that I only had like $20 credit on my account and when I explained that I should be getting the other XBox 360 game in place of the paid in full Perfect Dark then that employee's head nearly exploded and she told me call back when the manager was there. So I just left the other game that I wanted there and just bought the 360 Hard Drive on my credit card.
I fortunately found my receipts and gave the manager a call. After explaining the exact amounts/dates/numbers on my receipts the manager gave me my credit (without asking to see the receipt in person? wtf?) and when I came to pick up my game I got the coolest receipt ever:
===================================
DATE ITEM EMP# AMOUNT BALANCE
—- —- —- —— ——-
11/28 DELIVE [EMP#] 0.00 0.00
13:29 1333991 X360-PERFECT DARK ZERO
11/28 CREDIT [EMP#] -20.90 -20.90
13:29 1333991 X360-PERFECT DARK ZERO
11/28 CREDIT [EMP#] -59.90 -80.80
13:37 Overring Credit
11/28 13:38 COM [EMP#]
WHAT A IDIOT…..I THINK HE IS
ABUSING THE SYSTEM…BUT…WITH
SO MANY CHANGES I TOLD HIM THAT NO
MORE ECHANGES ON PRESELLS..[EMP NAME]
11/28 TAX [EMP#] -6.88 -87.68
13:39 Total Tax
11/28 13:38 COM [EMP#]
$59.99 IS TO CORRECT THE FUBAR MESS
OF THE XBOX-360 PRESELL AND CHANGES
i THINK HE PURPOSELY IS TRYING TO
MESS WITH US….THIS IS WHAT HE THIN
HE IS OWED….
11/28 13:43 WRN [EMP#]
CORRECTIVE ACTION NOTICE
ALL CREDITS ARE TO BE DONE
BY [EMP NAME] [EMP#]
UNDERSTANDS HE CAN'T CANCEL OR
CHANGE ANY MORE PRESELLS…..[EMP NAME]"
[Via Team Xbox]
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